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The Many Faces of DigiDoc pt 3: Insurance ID Cards

Welcome to The Many Faces of DigiDoc! In this series, we'll paint the picture of how DigiDoc is put to work, engaging difference audiences across numerous fields.

Imagine you just signed up for a new health insurance plan. You've paid the first bill online, and your new insurer is mailing you your informational packet and plastic ID cards within the next two weeks.

Checking out the online insurance portal

However, you can't wait two weeks for your ID card. You're preparing to head out the door for a doctor's appointment, and you need to provide them with your new insurance details. You scan through your new insurance portal in hopes of finding your new ID number.

That's when you first see it: DigiDoc.

Here's your health insurance portal

On your new insurance portal, you see a QR code and an accompanying link, guiding you to save your new health insurance ID and resources to your phone as a DigiDoc, where you can easily access it.

You give it a go. You pull out your phone, open the camera app, and focus on the QR code on your computer's monitor. A webpage opens up on your phone; it shows a digital document containing all the details of your new health insurance. Details like a phone number for customer support and claims support are actionable: ready to be used with a couple of taps.

You quickly save the DigiDoc to your phone's home screen; it saved as an app icon with your health insurance company's logo, so now it's easy to re-open. You scroll through the DigiDoc and find your new health insurance card - in all its digital glory. It contains the insured's name (aka you) and your new ID number.

How easy was that? You think to yourself as you explore your new health insurance's DigiDoc. You've never had a clearer view into your health insurance offerings and details than now, in one digital place. After seeing that health insurance ID DigiDoc, you're feeling more confident than ever in your new provider - and that last minute physical.

The head of Account Management: checking the stats

Back at your new health insurance provider's corporate office, the account management team is reviewing DigiDoc stats after the latest open enrollment cycle. The insurance company brought on a record number of new insureds, which the whole office has been abuzz about. The head of account management wants to see how many of the newly insureds have downloaded their digital IDs yet.

Account Management loves DigiDoc's Analytics Dashboard

The head of account management opens their Aerogami account and clicks into the DigiDoc Analytics tab. They see 75% of newly insureds have downloaded their unique ID DigiDoc in the last week. Nice - that's a better engagement rate than any corporate app they've distributed before.

All in all: an outstanding health insurance product, delivered digitally by DigiDoc.

What is DigiDoc?

DigiDoc is a new category of mobile experience that specializes in engaging and serving your audience. DigiDoc saves our B2B clients time and money by producing a better mobile app with less complexity.

With DigiDoc, you can establish your company's mobile gateway and deliver customer materials the modern way: via the smartphone. Equip your customers with all company resources in a captivating mobile experience. The DigiDoc dashboard for admins includes vital resources such as the Analytics dashboard, allowing you to track user engagement and DigiDoc's performance.


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