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The Many Faces of DigiDoc pt 2: Employee Assistance Program (EAP) & Benefits

Updated: May 24, 2023

Welcome to The Many Faces of DigiDoc! In this series, we'll paint the picture of how DigiDoc is put to work, engaging difference audiences across numerous fields.

Imagine you just got a new job, and you're exploring your benefits and the employee assistance program provided by your new employer.

Scrolling on the job 🤫

Your new employer sent you numerous materials to review when you first signed on, making a point about their outstanding employee assistance program. You find the details for it in an email HR sent.

That's when you first see it: DigiDoc.

Here's the email HR sent

In that email from HR, you find a QR code and an accompanying link, guiding you to save the comprehensive EAP to your phone as a DigiDoc, where you can easily access it.

You give it a go. You pull out your phone, open the camera app, and focus on the QR code on your computer's monitor. A webpage opens up on your phone; it shows a digital document containing all the details of your company's EAP. Details like a phone line for a mental health counselor are actionable: ready to be used with a couple of taps.

You quickly save the DigiDoc to your phone's home screen; it saved as an app icon, so now it's easy to re-open. You scroll through the DigiDoc and find resources you would never have guessed were available from your employer: legal and financial consultations; text support; even a guide for how your family can take advantage of your EAP.

What a major perk, you think to yourself as you explore the EAP DigiDoc. You had no clue how many personal support resources your new employer would make available to you. After seeing that EAP DigiDoc, you're feeling more confident than ever in your new employer.

The Head of HR, hard at work

Back at your new company's home office, the HR team is reviewing DigiDoc stats after the latest hiring onboarding. 30 new hires were brought onboard this week: one of the biggest onboardings since the start of COVID. The head of HR wants to check out how many new hires have seen the EAP.

HR loves DigiDoc's Analytics Dashboard

The head of HR opens their Aerogami account and clicks into the DigiDoc Analytics tab. They see 30 people downloaded the EAP DigiDoc in the last week. Nice - every new hire completed the download.

The head of HR keeps scrolling through the DigiDoc analytics data. They see details on click counts for every link and phone number provided in the EAP and included in the DigiDoc. After some scrolling, they realize the phone line for the professional counselor is the most-clicked link on the DigiDoc. The head of HR makes a note to revisit this data later; knowing what the new employees utilize in the EAP will help them tailor services for new hires in the future.

All in all: an outstanding EAP, delivered digitally by DigiDoc.

What is DigiDoc?

DigiDoc is a new category of mobile experience that specializes in engaging and serving your audience. DigiDoc saves our B2B clients time and money by producing a better mobile app with less complexity.

With DigiDoc, you can establish your company's mobile gateway and deliver customer materials the modern way: via the smartphone. Equip customers with all company resources with a captivating mobile experience. The DigiDoc dashboard includes vital resources such as the Analytics dashboard, allowing you to track user engagement and DigiDoc's performance.


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