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The Many Faces of DigiDoc pt 1: Travel Insurance

Welcome to The Many Faces of DigiDoc! In this series, we'll paint the picture of how DigiDoc is put to work, engaging difference audiences across numerous fields.

Imagine you're planning your first international trip post-COVID.

The amount of tabs you have open on your browser is absurd

You're in the preparation phase: booking flights and a place to stay months in advance. After COVID, you're savvy enough to look into travel insurance for this trip. A policy that can cover expenses - should your plans change - is all you're looking for. You find the perfect policy and hit purchase.

That's when you first see it: DigiDoc.

A purchase-confirmation email comes into your inbox

You find it within an email confirming your policy purchase. Inside it is a QR code and an accompanying link, ushering you to save your freshly-purchased policy to your phone as a DigiDoc.

You give it a go. You pull out your phone, open the camera app, and focus on the QR code on your computer's monitor. A webpage opens up; it shows an attractive digital document containing all the details of your new travel insurance policy. Details like a phone number for support and an email for claims are actionable: ready to be used with just a tap of your finger.

You scroll through the DigiDoc; it sort of looks like an app. It saved itself as an app icon on your smartphone's home screen, at least. You find resources you would never have guessed were available from your travel insurer: additional assistance services; international travel safety alerts; even a guide to getting medical treatment abroad.

You turn on airplane mode; you will be going off-the-grid on this trip, after all. Your travel insurance details are still accessible - no wifi connection required.

Impressive, you mutter to yourself. You knew you selected the right insurance company.

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